Michael Godfrey

Hi Laura.

Thanks for making contact.

Thanks for your help in booking the courses we played. Everything was spot on and I would have no hesitation in recommending your service. All the four tee times were honored and the courses at Rhoda, La Finca and Alamo were superb.

I was however going to email you about the state of Villamartin. To say we were disappointed with the state of the course is an understatement. The course itself was in a dreadful condition. there were contractors vehicles on the course, the walks between tee and green and parts of the course were dangerous, all the tee markers were grouped together at the very front of all the tees and in some cases on the ladies. To negotiate the course in it's present condition was a health hazard.

I have played at Villamartin many times and was looking forward to showing it to the friends I took with me but unfortunately it turned into a bit of an anticlimax to say the least.

When we came off the course I expressed my disappointment to the lady in the booking kiosk and asked if I could speak to the manager. I wished to express to him.

a) My disappointment that I hadn't been advised that we would be playing a short course.

b) That we were not advised prior to play that there was so much work going on and the course was in such a poor and dangerous condition.

In addition I was going to ask if he thought some kind of consideration was in order. i.e. a voucher for a courtesy round at a future date when the course could be considered 'fit to play'.

She said she would contact him and I advised her that we would be having a drink in the 'pool' area. She said she would send him to me. After he hadn't had the courtesy to show up after three quarters of an hour I spoke to her again and got the impression from her that he had been advised that I wished to see him but didn't seam interested. I advised her that I would contact my booking agent and recommend to them that they don't book clients onto Villamartin until they had dramatically improved the course. She didn't seem bothered. I know it had rained a lot and that work has to be done on golf courses, it's just that we should have been made aware before we played.

Anyway, that's my moaning done. Please don't take any of the above as personal criticism. You did your part superbly and and as I said I wouldn't hesitate to recommend your services. Just don't lose your reputation by recommending Villamartin to your clients until you are sure all the work is finished and it is back to its former condition.

By the way. You were right about Campamore. I took my friends to see it and the course was actually closed !

Regards.

Michael Godfrey.