Thursday, 24 May 2007

Michael Mee

Hi Laura,

We arrived back safe and well thank you.

We were met at the airport by Celia from the hotel who was very nice and had great English. We found here very pleasant and helpful. The hotel, while close to Valencia, seems quite remote probably because it is surrounded by the beach on one side and the natural park on the other. The main problem was that there were no shops in the local area other than what the hotel had to offer. The hotel itself is lovely and service at all levels was excellent. The shuttle bus service to Valencia is very good also and quite frequent with very pleasant and helpful drivers always willing to assist. The big let down was El Saler golf club. The was no clubhouse, no facilities and the entire place is a building site with the construction of the new hotel and club house. The course, although excellent, was in poor condition especially the greens which they were continually working on for the 3 days we played it. We felt that we should have been informed from the beginning that all this work was going on which probably would have steered us away from that course on this visit. We played the place 3 days and had to put up with allot of inconvenience which annoyed many within my group. We then went to play El Bosque and found that we were not booked in to play at all. We were being turned away by club officials saying they could not fit us in because the course was busy that day and nobody had informed them that we were coming. I contacted the hotel who asked if we would consider playing El Saler or Escorpion later in the day. In the meantime the club manager from El Bosque came out and told us to get ready to play. Imp not sure where the blame is on this one but its certainly would point to a serious lack of communications between the hotel and El Bosque golf club. Escorpion was excellent, well presented and the service provided was courteous and efficient. We were all very impressed by Escorpion.

Hope this is helpful

Many thanks for your service Laura to us which was excellent and very efficient from start to finish

Kind regards
Michael

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